Question 1

How do I book a ticket?

Accepted Answer

Browse shows on the Shows or Gananatya tab, select a show, choose your seats and proceed to checkout. Payment is processed securely via Cashfree.

Question 2

Can I cancel or get a refund?

Accepted Answer

Tickets are non-refundable once confirmed. In case of show cancellation by the organiser, a full refund will be processed within 5–7 business days.

Question 3

How do I access my ticket?

Accepted Answer

After booking, go to My Tickets. Your e-ticket with a unique QR code is available there. Show it at the venue gate for entry.

Question 4

What payment methods are accepted?

Accepted Answer

We accept UPI, credit/debit cards, net banking, and wallets — all processed through Cashfree Payments.

Question 5

I paid but did not receive a ticket. What do I do?

Accepted Answer

Wait a few minutes and check My Tickets. If the ticket is not visible, contact us via the form below with your order ID.

Question 6

Can I transfer my ticket to someone else?

Accepted Answer

Tickets are currently non-transferable and linked to your account. Please contact support if you have special circumstances.

Question 7

How do I use a promo code?

Accepted Answer

Enter your promo code in the checkout screen before payment. Valid codes will be applied automatically to your total.

How can we help?

Frequently asked questions